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Update: Ngage Text-to-Chat Feature

Did you know that Ngage can handle text messages 24/7 from a business’s own website?  Known as the Ngage text-to-chat feature, this option helps visitors reach your firm directly from their mobile devices. However, if you are currently running a Google AdWords campaign, Google will be discontinuing the “message extension” feature on their pay-per-click ads.  Read More

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Gain Insight More Easily: Introducing the Ngage Client Performance Report

Your Ngage Live Chat account now includes the Client Performance Report, a way to discover and assess how well your live chat has been performing. The Ngage Client Performance Report provides you with a dashboard view of the most recent month’s activity on your web properties,  helping you observe trends in terms of overall performance, Read More

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New Features Empower Chat Clients: A Webinar

New Features Empower Chat Clients: A Webinar For law firms, medical practices and other businesses looking to maximize marketing spend, online live chat has become an essential tool providing interactive and engaging online experiences. Now you can make better decisions regarding these digital conversations with Ngage’s latest reporting features. Let Alex Hambrick guide you through Read More

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