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What is Ngage Live Chat?


Live operators engage your website visitors 24/7

Featured on more than 8,000 business websites across numerous industries, Ngage is a live chat platform with highly trained operators providing a customized experience that turns visitors into clients. With discrete exchanges, we help prospects create a relationship with your business. We capture and forward vital information immediately to make your intake and sales processes more efficient. Ultimately, you increase your website conversions, all at a low cost.

  • How does Live Chat work?


    When a visitor arrives, a chat window appears and Ngagement begins

    Ngage

    We politely greet each visitor to your website before they have a chance to navigate away.

    Interact

    Our highly-trained operators interact with visitors and collect information about their situation.

    Connect

    We summarize the conversation and connect the web visitor with your team. Ngage connects immediately with prospective clients and increases your conversion rate.

  • Ngage Live Chat client testimonials


    See what our clients have to say about us

    Learn more about Ngage Live Chat from actual clients, as they share their experiences of using our service to help their law firms grow.
  • Ngage Live Chat client testimonials


    See what our clients have to say about us

    Learn more about Ngage Live Chat from actual clients, as they share their experiences of using our service to help their law firms grow.
  • Ngage Live Chat client testimonials


    See what our clients have to say about us

    Learn more about Ngage Live Chat from actual clients, as they share their experiences of using our service to help their law firms grow.
  • Ngage Live Chat client testimonials


    See what our clients have to say about us

    Learn more about Ngage Live Chat from actual clients, as they share their experiences of using our service to help their law firms grow.

Features



  • By James Murphy - October, 2017

    I have been using Ngage's chat service for over ten years. We have tried other competitors throughout the years, and really, no one matches the quality or customer service of Ngage. They are very reasonably priced, and reliable, which is very important for my law firm. Thank you guys for consistently staying at the top of your game for over a decade of service to my firm.

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  • By Deborah Nelson of Nelson Boyd, PLLC - April 2017

    We’ve been working with Ngage for nearly five years, after meeting Mark Shepherd at a legal conference. You never really know what you’re going to get when you start a new program, but we’ve been favorably impressed. Ngage made it easy to add their service to our website and they’ve consistently delivered on everything they’ve promised...

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  • By Phil Harding - 1 year ago

    I have been with Ngage for….I can’t tell you how long since it has been the perfect synergy. I know we have been with Ngage for at least 5 years. These guys are the absolute best. They are responsive, their chat transcripts are correct and arrive within seconds. Potential clients love that we have this service. I know there are other companies out there that offer the same service, but once you go with Ngage...

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  • By Adam Russell - January, 2017

    What sets Ngage apart from the competitors is that the feature plugs right into my existing website. At first I was concerned about the bounce rate- a metric for looking at how long visitors stayed on my site. But after trying it for a month I found that the bounce rate on my site actually improved.

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  • Industries we serve


    Lawyers & Law Firms

    Earn prospective clients’ trust from the very first click.
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  • Industries we serve


    Medical Practices

    Spend more time with current patients without missing new ones.
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  • Industries we serve


    Car Dealerships

    Let Ngage drive conversions to move your inventory.
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  • Industries we serve


    Business Professionals

    When opportunity knocks, Ngage answers the door.
    Learn more
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The information provided on this site is not legal advice, does not constitute a lawyer referral service, and no attorney-client or confidential relationship is or should be formed by the use of this site. The attorney listings on the site are paid attorney advertisements. Your access of/to and use of this site is subject to additional Supplemental Terms.