Search Site
Menu
FAQs – Clients
What qualifies as a “legitimate” chat?
How do I request credit for a non-relevant/not legitimate chat?
Why am I getting chats that aren’t relevant to my practice areas?
Why do some chats say “NO FEE” or “NO CHARGE” in the summary?
Can I customize my script or request that the operators ask certain questions?
How will I get billed?
How should my team read and interpret the chat transcripts?
When do these chats take place and when will I receive them?
When should I follow up with these chats?

Contact us

Quick Contact Form

Discover what Live Chat offers
  • Type of Business?

The information provided on this site is not legal advice, does not constitute a lawyer referral service, and no attorney-client or confidential relationship is or should be formed by the use of this site. The attorney listings on the site are paid attorney advertisements. Your access of/to and use of this site is subject to additional Supplemental Terms.