Search Site
Menu
Recent Blog Posts
1 - 10 of 45
Page 1 of 5

How Ngage Simplifies Live Chat For Lawyers: The Personal Injury Marketing Minute #10

On April 1, 2021, Ngage’s Mark Shepherd was featured on The Personal Injury Marketing Minute, hosted by Optimizemyfirm.com. The conversation ranged from how Ngage Live Chat got started to the difference between chat bots and live operators. We’ve called out some of the highlights below, but invite you to listen to the podcast and hear Read More

Read More

Mass Torts: What are they and how you can get a piece of the action: Webinar Recording

We’ve all read the headlines about the lucrative settlements and big fees mass tort firms earn. But there isn’t only one way to participate. You don’t need a mass torts division in your law firm to get involved. On March 10, 2021 Gary Falkowitz, Esq., president of ICE (Intake Conversion Experts) and Mark Shepherd, president Read More

Read More

Do Law Firm Customers Like Live Chat?

If someone is considering using your services as an attorney, chances are good that they’ll end up on your website. A 2019 Martindale-Avvo survey found that 36% of potential clients reported using firm websites to choose an attorney. Another 45% said that when a friend or family member refers them to a lawyer, they’ll go Read More

Read More

Why Am I Losing Prospects?

You’ve invested in a strong digital marketing platform, built an eye-catching website, written compelling blog posts, and employed live chat. As a result, your site visits and lead volumes should be increasing significantly.  Congratulations! Having an influx of opportunities is an encouraging indication that your marketing efforts are working. Yet, in spite of this success, Read More

Read More

Why Am I Not Getting Quality Leads?

Ensuring you have a steady stream of new leads coming in the door can be challenging. It requires some time, effort, and consistency.  If you’re not using the following tactics, you might be missing out on worthwhile leads.  Stay in Contact With Your Peers and Past Clients Most people know the best way to get Read More

Read More

Combine Live Chat and Phone Calls to Increase Leads

Turning prospects into clients is probably the most important job performed at your firm. Unfortunately, attorneys often overlook the importance of their conversion techniques or may not even know what they should do to convert leads. This article takes a look at two popular methods of intake, live chat services, and phone calls. Live Chat Read More

Read More

Improve User Experience With Legal Live Chat

Savvy law firm owners understand that providing website visitors with a good experience can increase the number and quality of leads they receive. A well-structured and inviting site is what prospects expect when researching a firm or attorney. If conversions are important to you, incorporating live chat can significantly enhance your visitor’s experience and, hopefully, Read More

Read More

Information a Firm Receives From a Live Chat

One way law firms can provide incredible service and increase client satisfaction is the ability to live chat right from their website. Live chat software, which is installed right on your website, connects potential clients with a real person who can answer their questions and provide them with information, even when the office is closed Read More

Read More

How to Ngage Clients With Instant Callback

You don’t want to miss an opportunity to connect with a potential client. Our Ngage Live Chat operators make sure your firm is available no matter the time or day, but nothing beats the personal touch you or your associates provide. With the Ngage Instant Callback feature, you will immediately be connected with visitors who Read More

Read More

Ngage Prospects with Facebook Messenger Integration

If your business has a dedicated Facebook page, you can leverage Facebook Messenger for lead generation. Ngage integrates with your website and Facebook to help you generate new clients from several sources online.  How to Generate Leads with Facebook Messenger  Facebook visitors can now interact with Ngage chat operators without clicking out to your website. Read More

Read More
1 - 10 of 45
Page 1 of 5
Contact us

Quick Contact Form

Discover what Live Chat offers
  • Type of Business?
  • By clicking the "Submit" button, you agree to the Terms of Use and Privacy Policy, and to the use of cookies described therein, and you also consent to the collection, storage, and processing of your data in the United States where the level of data protection may be different from those in your country.

The information provided on this site is not legal advice, does not constitute a lawyer referral service, and no attorney-client or confidential relationship is or should be formed by the use of this site. The attorney listings on the site are paid attorney advertisements. Your access of/to and use of this site is subject to additional Supplemental Terms.