Search Site

How Secure is Ngage Live Chat?

As businesses consider adding Ngage live chat to their websites, we are frequently asked “How do I know your chat is secure?” In particular, medical clients held accountable to the Health Insurance Portability and Accountability Act (HIPAA) need to confirm the protection of the information.

Ngage Live Chat’s data is located in the United States at our secure data center.  We use industry standard processes including HTTPS, SSL, and data encryption.  Only the client’s chosen recipients and select Ngage employees, who have undergone and regularly have refresher training on the handling of personally identifiable information (PII) and HIPAA, have access to it.

Our legal team makes certain we comply with all applicable regulations, and here is a link to our privacy policy.

Ngage Live Chat has handled millions of private chat conversations – from live lawyer chat to a variety of professional services –  and we take the security of those conversations very seriously; our reputation depends on it. We are privileged to be the first point of contact and represent the business in a welcoming, professional, and secure manner.

Contact us

Quick Contact Form

Discover what Live Chat offers
  • Type of Business?
  • By clicking the "Submit" button, you agree to the Terms of Use and Privacy Policy, and to the use of cookies described therein, and you also consent to the collection, storage, and processing of your data in the United States where the level of data protection may be different from those in your country.

The information provided on this site is not legal advice, does not constitute a lawyer referral service, and no attorney-client or confidential relationship is or should be formed by the use of this site. The attorney listings on the site are paid attorney advertisements. Your access of/to and use of this site is subject to additional Supplemental Terms.