Ngage Live Chat was founded in 2008. We initially launched Ngage on a single client website, knowing very little at the time about how live chat might work. Our goal was simply to help increase conversion rates and generate more leads … and, of course, to refine our product.
Since those early days, we have handled more than 6 million chats and have learned what works and what doesn’t. As a result of continuous improvements, our clients have received more leads from their websites and Ngage has experienced tremendous growth. The feedback we receive from clients confirms that Ngage Live Chat delivers results.
If you are looking for an edge in your digital marketing, and a way to increase conversion rates on your website, test out Ngage Live Chat today.
Mark Shepherd is the President of Ngage and is responsible for the growth of new business,
as well as making sure all of our clients get the most out of their live chat service. Mark has helped
thousands of law firms and businesses convert more of their web visitors into potential clients. Mark
received his undergraduate degree from Baylor University, where he majored in business management.
Immediately after, he received an MBA with an emphasis in marketing. While in school, Mark competed on
the men’s basketball team. He walked on as a freshman, earned a scholarship as a sophomore, and was team
captain as a senior. Mark led the Bears from one of the worst scandals in NCAA history to Baylor’s first
NCAA tournament appearance in 20 years.
“I encourage everyone around me, coworkers and business partners, to compete every single
When not at work, Mark spends his free time enjoying the city of Austin. He likes spending
time on the lake, seeing live music, and eating Tex-Mex. He also loves fishing and playing sports.
The information provided on this site is not legal advice, does not constitute a lawyer referral service, and no attorney-client or confidential relationship is or should be formed by the use of this site. The attorney listings on the site are paid attorney advertisements. Your access of/to and use of this site is subject to additional Supplemental Terms.