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About Us

Ngage Live Chat: A Decade of Experience and Refinement

Our goal is unchanged: we exist to convert clicks into clients.

Ngage Live Chat was founded in 2008. We initially launched Ngage on a single client website, knowing very little at the time about how live chat might work. Our goal was simply to help increase conversion rates and generate more leads … and, of course, to refine our product.

Since those early days, we have handled more than 3 million chats and have learned what works and what doesn’t. As a result of continuous improvements, our clients have received more leads from their websites and Ngage has experienced tremendous growth. The feedback we receive from clients confirms that Ngage Live Chat delivers results.

If you are looking for an edge in your digital marketing, and a way to increase conversion rates on your website, test out Ngage Live Chat today.

Our Management Team

Mark Shepherd
Alex Hambrick
Vice President
Aaron Dillon
Vice President of Operations
Erik Pyykonen
Director of Ngage
Tom Paci
Director of Ngage
Roberto Berni
Director of International Operations
Amie Portis
Director of Business Development

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