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FAQs – Prospects

Prospects Frequently Asked Questions About Ngage

How does Ngage Live Chat work?

When a prospect lands on your website that has Live Chat enabled, an operator greets them and engages them in a conversation with the goal of collecting their contact information and reason for contacting your firm. That information is then sent to you for immediate follow-up.

What are the Live Chat hours of service?
Do I chat with the prospect?
What questions do you ask?
What happens after the chat is completed?
How long does it take to set up?
How much does it cost? Are there any setup fees or contracts to sign?

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