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Personal Injury

A poll from 25 different Personal Injury Law Firms indicated that it took, on average, 3.76 legitimate live chat conversations in order to sign up their first client with Ngage.

Personal injury law firms need a huge deal of support staff to keep things running smoothly. While legal assistants, paralegals and junior associates are all a necessity, it’s your intake department that plays the most pivotal role in securing you quality leads and clients.

If your intake staff is overburdened, it can have a negative impact on your law firm’s well-being.

Let the experienced operators of Ngage Live Chat improve your intake and your firm’s profitability. Our live operators are specially trained in the intake conversion process to connect with your potential clients, facilitating a helpful online experience and facilitating trust.

  • “Our firm has been very impressed with Ngage. We have tried different chat services over the years and they are best in the number of conversions, accessibility of their portal to respond to leads and their highly responsive customer service. I would highly recommend them!”

    – Todd Leonard

Why Choose Ngage


In a crowded online marketplace, you need your firm to be noticed and stay in front of prospective clients. Earning trust and taking action to attract and capture new clients requires proven processes and support to help you keep pace with demand. Ngage Live Chat differentiates you from your competitors – we help you give potential clients immediate, personal attention 24/7/365 with live, trained operators that are available when your website visitors have questions. By implementing live chat, you’ll create an interactive and engaging online experience that gives your prospects personal attention at their convenience.

We invite you to make Ngage Live Chat a part of your business growth strategy.

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