Live operators engage your website visitors 24/7
Mitchell Proner, attorney and partner at Proner & Proner (personal injury firm in New York) explains why he's "very satisfied" with the Ngage chat service. "It's the most successful method for getting new clients into my firm," he says. Bonus -- "the prices are reasonable."
A poll from 25 different Personal Injury Law Firms indicated that it took, on average, 3.76 legitimate live chat conversations in order to sign up their first client with Ngage.
Personal injury law firms need a huge deal of support staff to keep things running smoothly. While legal assistants, paralegals and junior associates are all a necessity, it’s your intake department that plays the most pivotal role in securing you quality leads and clients.
In a crowded online marketplace, you need your firm to be noticed and stay in front of prospective clients. Earning trust and taking action to attract and capture new clients requires proven processes and support to help you keep pace with demand. Ngage Live Chat differentiates you from your competitors – we help you give potential clients immediate, personal attention 24/7/365 with live, trained operators that are available when your website visitors have questions. By implementing live chat, you’ll create an interactive and engaging online experience that gives your prospects personal attention at their convenience.
We invite you to make Ngage Live Chat a part of your business growth strategy.
Ngage does a great job handling live chats for our firm. We tried a less expensive chat service and potential clients clearly were not happy with the experience and often complained. That is no way to start a relationship.The chat service you choose is on the front lines of your business and the way the service handles potential clients reflects directly on your law firm. We have never had a complaint about an Ngage operator. They do a quality job and I highly recommend them.
- Bert Louthian
I have used Ngage for over 10 years now and I have always been very happy with their service. The live chat representatives are very professional when speaking with potential contacts and they do a great job of capturing the relevant information. I would highly recommend Ngage to anyone considering a live chat service for their website.
- Jeffrey Berniard
I was with Apex Chart and switched to Ngage—I don’t understand why, but the amount of chats I get from Ngage is exponentially more than I was getting at Apex. I am never looking back!
- Jeffrey Penneys
Best service out there. Their specialists are well trained and back end customer service is top notch.
- Logan Quirk
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