According to a Martindale-Avvo study, 54% of consumers stated slow response time to their inquiry was the number one reason they bypassed one attorney and hired another.
In the blog post “Why Lead Response Time Matters” by Ngage Live President Mark Shepherd, we highlight some best practices and explain how even a small delay of just a few minutes can mean the difference between a visitor and a new client. Strike while the iron is hot by using some of the features that come with your Ngage account, including:
Let us help you build a process that works for your legal practice. Call us today at 1-866-201-8169 with any questions you may have about live chat or your Ngage account.
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