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Mark Shepherd
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Ngage Prospects with Facebook Messenger Integration

If your business has a dedicated Facebook page, you can leverage Facebook Messenger for lead generation. Ngage integrates with your website and Facebook to help you generate new clients from several sources online.  How to Generate Leads with Facebook Messenger  Facebook visitors can now interact with Ngage chat operators without clicking out to your website. Read More

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What You Need to Know About Google Screened

Google has introduced a new way of displaying ads called “Google Screened” that aims to drive more credibility to the ad itself. Previously, virtually anything could be advertised. The ad may or may not be relevant to the visitor’s search, and it was placed at the very top of the search results. Essentially, if you Read More

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How Live Chat Complements Your PPC and SEO Campaigns

If you are actively marketing your website through highly-focused and targeted paid ads and SEO campaigns, you are likely looking to make the most of your efforts and investment. Paid search campaigns are not cheap, and proper SEO takes a lot of time and effort, so you need to maximize the value of every visitor […]

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CRM Integration to Expedite Lead Response Time

A CRM system helps your company manage their current clients, potential prospects, and sales and marketing campaigns. Unfortunately, with so many options to choose from and new pitches being thrown at you every single day, it is often difficult for managers to select a single CRM that meets their organization’s many different needs. Whether you […]

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Chat Operators – On the Frontlines of Live Chat

If you have been considering incorporating live chat on your site to help with lead-intake, client-conversion, and customer service, you are likely wondering about one of the essential elements of the service: the chat operators. How do they know what to say, especially given the various questions that visitors will ask? In order for a […]

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Program Designed to Improve Consumers’ Online Experience

Late last year Google announced that it will block desktop pop-up ads starting February 15th to conform to the Better Ads Experience Program (BEAP). This program strives to improve consumers’ online ad experience by pushing for the elimination of the most disruptive ads. While live chat is not an advertisement, it functions like a pop-up. […]

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How Does Ngage Live Chat Work?

Offering your website visitors the ability to engage in a live chat set you apart from the competition. It helps reduce your website bounce rates, improve your conversion rate and offers visitors to your site immediate service 24/7/365. Live chat is a simple addition to your site that can double the number of leads you get […]

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Best Practices for Screening Potential Clients for your Law Firm

The process of obtaining clients can be a source of stress for many lawyers, especially for small firms or firms that are just starting out. While it pains many lawyers to turn away business, it is important to properly pre-screen clients to avoid the headaches that come with clients who are not a good fit […]

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