By Mark Shepherd | Published August 2, 2018 | Posted in Live Chat, Ngage Live Chat | Comments Off on A Visitor’s Experience When They Visit a Site With (and Without) Live Chat
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A Visitor’s Experience When They Visit a Site With (and Without) Live Chat
Savvy marketers understand that user behavior on websites often dictates the number and quality of leads they receive. They also understand that it is essential that they present the most welcoming and easy-to-use experience for every person who visits their website. If conversions are important to you, incorporating live chat can significantly enhance your visitor’s […]
Read MoreChat Operators – On the Frontlines of Live Chat
If you have been considering incorporating live chat on your site to help with lead-intake, client-conversion, and customer service, you are likely wondering about one of the essential elements of the service: the chat operators. How do they know what to say, especially given the various questions that visitors will ask? In order for a […]
Read MoreProgram Designed to Improve Consumers’ Online Experience
Late last year Google announced that it will block desktop pop-up ads starting February 15th to conform to the Better Ads Experience Program (BEAP). This program strives to improve consumers’ online ad experience by pushing for the elimination of the most disruptive ads. While live chat is not an advertisement, it functions like a pop-up. […]
Read MoreHow Does Ngage Live Chat Work?
Offering your website visitors the ability to engage in a live chat set you apart from the competition. It helps reduce your website bounce rates, improve your conversion rate and offers visitors to your site immediate service 24/7/365. Live chat is a simple addition to your site that can double the number of leads you get […]
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