By Sandra Sinclair | Published January 8, 2019 | Posted in Intake, intake process, lead management, Legal Intake, Live Chat, Marketing | Comments Off on Intake That Works
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Intake That Works
Most law practices focus on delivering great service to their clients. The challenge with this approach is that it focuses on just one aspect of a broader concept: the client experience. Great service is a must, but the client experience extends broadly to each and every interaction that not only clients but also prospects have […]
Read MoreWhy Lead Response Time Matters
You’ve taken the step to build a next-generation practice – investing in a digital marketing strategy of a quality website and digital advertising to grow your business. And you have employed live chat, allowing your potential clients a low-pressure way to make contact while sharing some information about themselves. While live chat is a good […]
Read MoreCRM Integration to Expedite Lead Response Time
A CRM system helps your company manage their current clients, potential prospects, and sales and marketing campaigns. Unfortunately, with so many options to choose from and new pitches being thrown at you every single day, it is often difficult for managers to select a single CRM that meets their organization’s many different needs. Whether you […]
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