By Sandra Sinclair | Published January 8, 2019 | Posted in Intake, intake process, lead management, Legal Intake, Live Chat, Marketing | Comments Off on Intake That Works
Most law practices focus on delivering great service to their clients. The challenge with this approach is that it focuses on just one aspect of a broader concept: the client experience. Great service is a must, but the client experience extends broadly to each and every interaction that not only clients but also prospects have […]Read More
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