More consumers than ever use mobile devices to interact with a business or professional service provider. At Ngage, more than 50 percent of our live chat prospects communicate via smartphone or other mobile device. According to Google, “Many advertisers are already using click-to-message ads to take advantage of a new and faster way to connect with consumers on mobile to increase conversion rates.”
Being able to convert a visitor directly from Google search results can differentiate your business in a powerful way. Businesses who have been early adopters of this technology are seeing a 40 percent increase in their PPC chat leads. Ngage’s Text-to-Chat helps you keep pace with the rapidly changing business landscape by allowing prospective clients to communicate with your firm via text messages 24/7, if you wish.
A recent innovation from Google allows searchers who click on Adwords or Google maps to immediately initiate a chat with a business. Ngage provides a complimentary Text-to-Chat feature that works with your Adwords/PPC campaign, your Google Maps listing, or both. These placements in search results are a significant investment and an asset for your business. For no additional charge, you can capitalize on their prominence and convert visitors immediately, before they have a chance to navigate away.
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