Ngage Text-to-Chat

Google released a new feature for Adwords customers that allows visitors to initiate a text chat with a business directly from the search results pages on Google. This means prospective clients can now “text” directly with your same Ngage chat operators, who will respond within seconds, 24/7. We will gather the visitor’s contact info and deliver you the opportunity in the style to which you’re accustomed.

As Google begins to prioritize mobile-friendly sites and text-enabled advertisements, you don’t want to fall behind your competition.  Ngage can help set up your Google Adwords with a Text-to-Chat feature for free. Being able to convert a visitor directly from Google search results is a very powerful differentiator. The early adopter firms that have been using this feature are seeing a 50% increase in their PPC chat leads.

According to Google, “Many advertisers are already using click-to-message ads to take advantage of a new and faster way to connect with consumers on mobile to increase conversion rates” – Amit Agarwal, Senior Product Manager, Mobile Search Ads. More and more people are using mobile devices to interact with law firms; in fact, this year almost 50% of Ngage chats occurred on a mobile device. Ngage can walk you through how to set up this complimentary feature.

* If you do not have an Adwords campaign and are interested in setting one up, talk with your web provider or let us know and we will be happy to help.

Ready to get started with Ngage Live Chat? Contact us today at 877-912-8668 to talk to a representative.