Sample Chats

The samples below represent excerpts of actual conversations between web Visitors and our representatives.

System: The Visitor has joined the conversation.
System: THE VISITOR IS USING A MOBILE DEVICE.
Jean: Hi, I am Jean. How may I assist you?
Visitor: My husband and I were struck by a vehicle today while walking down our driveway to check the mailbox.
Jean: Do you mind sharing some details about your situation?
Visitor: Not at all
Jean: Were there any injuries?
Visitor: Yes we are both going to the emergency room because Pa in is setting in
Jean: Do you mind describing the injuries in a bit more detail?
Visitor: No not at all
Jean: I can see you are still typing. Take your time.
Visitor: My shoulder feels out of socket
Visitor: My hubby injured his knee and abdomen area
Visitor: God knows what else
Jean: We may be able to help you. It appears you are typing on a phone or tablet. If it is more convenient for you, I could forward your contact information and have someone contact you as soon as possible
Jean: What would be the best number to reach you on?
Visitor: xxx xxx xxxx
Jean: In the event they miss you by phone is there an email that they can reach you at?
Visitor: Please do because the driver was under the influence
Jean: May I get your email address?
Visitor: [email protected]
Jean: May I assume your name is L*****?
Visitor: Yes
Jean: Do you mind if I ask your last name as well?
Visitor: C*****
Jean: I understand. Could you tell me where this situation took place; city and state?
Visitor: Winter haven,fl
Jean: I will forward these details immediately unless there is anything else that you think that the lawyer should know or might find helpful prior to contacting you.
Visitor: Just the driver being under influence of drugs and alcohol
Jean: I will mention that.
Visitor: He wasn’t tested
Visitor: OK thank u
Jean: Thank you L**** Have a good night.


System: The Visitor has joined the conversation.
System: THE VISITOR IS USING A MOBILE DEVICE.
Glenda: Hi, I am Glenda. How may I assist you?
Visitor: My name is S****. I had a slip and fall earlier outside a Sendik this morning,
Glenda: Would you mind sharing some brief details about the situation?
Visitor: Yes, I exited and slipped on a large patch of ice. I hit my head hard, with blood coming out of my head. It turned out to be a small abrasion. An ambulances was called and I was sent to the Hospital. No broken bones, but severe headache and lower back pain on my right side.
Glenda: I am sorry to hear that. Could you tell me where this situation took place; city and state?
Visitor: Sendik Manager took a report. New Berlin, Wisconsin
Glenda: We may be able to help you. It appears you are typing on a phone or tablet. If it is more convenient for you, I could forward your contact information and have someone contact you as soon as possible.
Glenda: What would be the best number to reach you on?
Visitor: xxx xxx xxxx
Visitor: I am at home
Glenda: In the event they miss you by phone is there an email that they can send their contact details to?
Visitor: I will not be going anywhere, except the hospital if it gets worse. [email protected]
Glenda: Do you mind if I ask your last name, S*****?
Visitor: M*****
Glenda: Thank you, S****. I will request that you be contacted at the earliest opportunity.
Glenda: Have a nice day.
Visitor: Thank you
System: The Visitor has left the conversation.

Search Engine: YAHOO
Current Page: http://www.********.com/

System: The Visitor has joined the conversation.
Jerrica: Hi, I am Jerrica. How may I assist you?
Visitor: Hi, do you still have an office in Ft Walton Bch?
Jerrica: The main office is located in Pensacola , FL , however we may be able to set up an appointment near you.
Jerrica: Could you please share a few details about the situation so that we can best assist you?
Visitor: I was injured 8/29/2013 herniated to disc , also they are pressing on my spinal cord causing me to not bearable to got to 3 or 4 stroes without being in alot of pain and having to recover in bed for 2-3 days
Jerrica: I can see you are still typing. Take your time.
Visitor: I am in the middle of the insurance company try to get me a second opinion for my treating surgeon and it has been dragging on for over a month 1 1/2
Visitor: physician recommend me to doc. in PC and they dont take W/C
Jerrica: May I know what caused the injury?
Visitor: I was on a scissor lift at a hanger at Hurlbert Field, painting 25 feet up in the air. their was duct work and pipes everywhere and at different levels. So I had to stand on the top hand rails over and over to bearble to pain , after about a few weeks of this the day of the accent i notice after lunch my right leg feel like weak and jelly like. I got back up to finish the job and at the end of the day had to crawl on top of some conduit to spray one last piece climbed the hand rails sprayed and when I was gettin down my leg gave out and i ended up slipping and falling down on the platform land on my tail bone , either on a five gallon bucket and the platform
Visitor: sorry
Visitor: Bone
Jerrica: I understand.
Visitor: Now I am waiting in limbo for a doctor
Jerrica: May I confirm that you are located in Fort Walton Beach, FL?
Visitor: yes
Jerrica: Thank you for briefing me on the situation.
Visitor: I would like to have a short phone conference with Mr Proctor at his convenience
Jerrica: I would be happy to forward your contact details and ask the lawyer to contact you directly.
Jerrica: What would be the best number for us to call?
Visitor: He has help me with my wife in the 90’s and me later
Visitor: xxx xxx xxxx
Jerrica: Is there an email address you’d like to provide in case they miss you by phone?
Visitor: [email protected]
Jerrica: May I know who I am speaking with?
Visitor: M**** B**** that might help 🙂
Jerrica: Is there anything else that you think that the lawyer should know or might find helpful prior to contacting you?
Visitor: Yes, I have had 2 Mri’s Both showing disc problem, An Emg stating I have chronic radocopathy. and A Mylogram show 2 disc that are causing stenosis more so on the left side
Jerrica: I will mention that.
Visitor: all saying spinal stenois and thinning of the nerve roots at lL5-L4 and L5- S1 .
Jerrica: Thank you M****. I will forward this transcript immediately and request that you are contacted as soon as possible.
Visitor: one more ,the insurance sent me to an 83 yrs.old Neurion Surgion. sorry for the misspelled words.
Jerrica: Thank you once again.
Jerrica: Have a nice day.
Visitor: Thank you for being so kind!
Jerrica: You are welcome.


Search Engine: BING
Keywords: ****** ***** law firm
Current Page: http://www.************.com/

System: The Visitor has joined the conversation.
Jean: Hi, I am Jean. How may I assist you?
Visitor: I work for Publix and sustained a rotator cuff injury,Sedgewick has denied my claim. What do I do now
Jean: We may be able to help you with that. Do you mind explaining the situation in a bit more detail?
Visitor: I was putting an 80 lb case of meat on the shelf and heard and felt it tear I have had an MRI and consulted with an orthopedic surgeon Then I get a letter today saying it is incopensable. At work the assistant manager was heard saying I was faking the injury{I have witnesses}
Jean: I am sorry to hear that. Do you mind describing the injuries in a bit more detail?
Visitor: Right shoulder bicep, one tendon is completely torn the other has a 3 mm tear I missed a week of work and have been workin since the accident It happened on 10/25I currently have a 10 lb weight restriction I got a cortisone shot about a week ago It has helped They set me up on
Jean: I can see you are still typing. Take your time.
Visitor: physical therapy but I wont bee able to pay for it. Th e doctor says it was an acute injury causesd by trauma
Jean: Could you tell me where this situation took place; city and state?
Visitor: Publix Supermarkets Charleston SC
Jean: Thank you for briefing me. Do you mind holding for just a moment?
Visitor: sure
Jean: The lawyer best suited to assist you is unavailable to chat at the moment, but I can have someone from our legal team contact you as soon as possible.
Jean: What would be the best number to reach you on?
Visitor: xxx xxx xxxx
Jean: In the event they miss you by phone is there an email that they can reach you at?
Visitor: [email protected]
Jean: May I ask your name?
Visitor: ********.
Jean: Thank you *****. I will forward this transcript immediately and request you are contacted as soon as possible.
Visitor: Thanks I’m starting to feel better already
Jean: You are welcome.

Source: google
Medium: cpc
Term: Free Case Review Form
Content: %21acq%21v2%21s-siteLink-154564
Campaign: Brand – *********

System: The Visitor has joined the conversation.
System: THE VISITOR IS USING A MOBILE DEVICE.
Kelly: Hi, I am Kelly. How may I assist you?
Visitor: Yes do he deal with termination of employment due to defamination or slander
Kelly: We may be able to help you with that. Would you mind sharing some brief details about the situation?
Visitor: I worked for temp at wright foods and the offered me a full time job on the dec. 26. I took the offer and went to do my hire packet. By the time ingot home the called me and told me I was fired because another employee told them I was rude and mean. They fired me the same day they hired me.
Kelly: I am sorry to hear that.
Kelly: It appears you are typing on a phone or tablet. If it is more convenient for you, I could forward your contact information and have someone contact you as soon as possible.
Kelly: What would be the best number to reach you on?
Visitor: xxx xxx xxxx
Kelly: Thank you. In the event they miss you by phone is there an email that they can send their contact details to?
Visitor: [email protected]
Kelly: May I ask your name?
Visitor: ***** *******
Kelly: May I ask where you are located, city and state?
Visitor: new London, nc 28127.
Kelly: May I assume this situation took place in New London,NC?
Visitor: No I worked at wright foods in Troy, nc. I food package manufacturer. It’s a new business been open for a lil over a year
Kelly: I see. I’m sorry for the wrong assumption.
Kelly: Thank you ****. I will forward these details immediately unless there is anything else that you think that the lawyer should know or might find helpful prior to contacting you.
Kelly: Have a nice evening.
Visitor: That’s okay.thanks for everything
Kelly: You are welcome.


System: The Visitor has joined the conversation.
Carly: Hi, I am Carly. How may I assist you?
Visitor: i work at a restaurant in california. the owners/cooks take my tips and only give me a small portion… also they smoke in the kitchen and makes me ill
Carly: We may be able to help you with that. Do you mind explaining the situation in detail?
Visitor: i do not get to touch my tips. my boss takes them and keeps most of it only giving me a couple dollars.
Carly: I am sorry to hear that.
Carly: May I ask where you are currently located, city and state?
Visitor: he is always smoking inside the kitchen which I know is illegal
Visitor: oakdale california
Carly: Thank you for briefing me.
Carly: The lawyer best suited to assist you is unavailable to chat at the moment, but I can have someone from our legal team contact you as soon as possible.
Carly: What would be the best number to reach you on?
Visitor: xxx xxx xxxx
Carly: Thank you. In the event they miss you by phone is there an email that they can send their contact details to?
Visitor: no email
Carly: I’m sorry, I forgot to ask your name.
Visitor: *****
Carly: Do you mind if I ask your last name as well?
Visitor: *****
Carly: If you have any more questions, you can e-mail us directly atXXXXXXXXXXXXXX.com
Visitor: ok thank you
Carly: Thank you *****.
System: The Visitor has left the conversation.

System: The Visitor has joined the conversation.
System: THE VISITOR IS USING A MOBILE DEVICE.
Joni: Hi, I am Joni. How may I assist you?
Visitor: Hi Joni my name is********
Joni: Hello ****, how may I help you?
Visitor: I been acuse with a class a misdemeanor ob family violence
Joni: Would you mind sharing some brief details about the situation?
Visitor: Yeh not at all
Joni: Thak you. Please go ahead.
Visitor: I work in temple tx but I live ub round rock wich is an hour drive for me
Joni: I understand. Please continue.
Visitor: I lost the keys from my truck and the house
Joni: I can see you are still typing. Take your time.
Visitor: I been telling my wife that if she ever leave just to leave the door unlock for me
Visitor: This last Thursday I got home and she wasnt there so I heave to wait fir her 2 hrs
Visitor: Wwhen she arrive I told her not to talk to me because I was upset
Visitor: And I didnt want figth
Joni: I understand.
Visitor: And onnmy way inside the house she had her vehicle with the door open and I slammed and walk in the house
Joni: We may be able to help you. It appears you are typing on a phone or tablet. If it is more convenient for you, I could forward your contact information and have someone contact you as soon as possible.
Joni: Please continue.
Visitor: All this time she was srceaming and challenging me
Visitor: Yes on the phone imnsorry is taking for ever
Joni: Okay, I understand. What would be the best number for us to call?
Visitor: Almost there
Visitor: xxx xxx xxxx
Joni: Is there an email address you’d like to provide in case they miss you by phone?
Visitor: [email protected]
Joni: Is there anything else that you think that the lawyer should know or might find helpful prior to contacting you?
Visitor: I didnt hit her
Visitor: I just grave her by her shirt
Joni: I will mention that.
Visitor: And this is the 2 nd tine this happens
Joni: I will mention that as well. I will forward this transcript immediately and request you are contacted as soon as possible.
Visitor: I hadva class b misdramenor
Visitor: And she is not willing to drop yhe charges
Joni: Thank you for explaining the situation to me.
Visitor: On travis county
Visitor: You welcome
Joni: Okay, i will now forward this transcript.


System: The Visitor has joined the conversation.
System: THE VISITOR IS USING A MOBILE DEVICE.
Pam: Hi, I am Pam. How may I assist you?
Visitor: HI Pam my name is *****
Pam: Hello *****, how may I help you?
Visitor: I was charged with assault 2 eight years ago and i was being charged for something i didnt do and i was wondering if there is a statue of limitations for assault 2, assault 3, assault 4
Pam: I can see you are still typing. Take your time.
Visitor: Im done
Pam: We may be able to help you. It appears you are typing on a phone or tablet. If it is more convenient for you, I could forward your contact information and have someone contact you as soon as possible.
Pam: What would be the best number for us to call?
Visitor: I live in mexico city, can you call here?
Visitor: My number is **********
Pam: Is there an email address you’d like to provide in case they miss you by phone?
Visitor: I think those are all the numbers that you would need to dial
Pam: I understand.
Visitor: [email protected]
Pam: May I assume that your last name is ******?
Visitor: Yes
Pam: I will forward these details immediately unless there is anything else that you think that the lawyer should know or might find helpful prior to contacting you.
Visitor: No thank you very much
Pam: Thank you *******, I will request that you be contacted at the earliest opportunity.
Visitor: Thank you Pam for your time and help
Pam: You are most welcome.

System: The Visitor has joined the conversation.
Rose: Hi, I am Rose. How may I assist you?
Visitor: Hi Rose. I received a DUI in the state of CA, and have since moved up here to Seattle. I recently had a court hearing, where the judge granted me some leeway to finish my DUI classes up here. But for some reason, after many days of researching, I cannot find a place that offers normal DUI classes that are court mandated. Do you know anything about this?
Rose: We may be able to help you with that. Do you mind explaining the situation in a bit more detail?
Visitor: Sure!
Rose: Please take your time typing.
Visitor: In august 2012, I got pulled over at a check point in southern california, I was headed home from dinner with my family. I had had about 2 glasses of wine on a fairly empty stomach, given the fact I didn’t eat much during dinner. I will add that, I have been taking SSRI’s for over 6 years which upped my BAC when I took the breathalizer test. I blew a .14 which is pretty high. But kind of normal given the circumstances as well as the fact I weight only about 130lbs. I was then brought to the Police station where I was detained over night. I had a couple hearings, where I was court mandated to serve 6 months of Traffic classes in the state of california. I had paid all the CA court fees, which totaled somewhere around $1,791. I have about 11 classes left as well as some AA meetings to attend. But when I moved up here, I literally scoured the internet trying to find the same program up here in Seattle. I have yet to find anything except 8 hour classes that take place every saturday at an inpatient rehabilitation center, where I might add, you have to have an evaluation before hand in order for them to accept you into the program. My CA court date is coming up on July 23rd which I will fly down for, but I am afraid I won’t be able to find any classes in able to finish in time because the laws up here are very different than back home.
Rose: Please give me a few moments to read your message.
Visitor: ok
Rose: Are you located in Seattle, WA?
Visitor: Yes, I am.
Rose: Thank you for briefing me on the situation. Do you mind holding for a moment?
Visitor: of course not 🙂
Rose: I am sorry about that. The lawyer best suited to assist you is unavailable to chat at the moment, but I can have someone from our legal team contact you as soon as possible.
Rose: What would be the best number for us to call?
Visitor: ********
Rose: Thank you. Is there an email address you’d like to provide in case they miss you by phone?
Visitor: That is my cell, and you can leave a message if I am unavailable
Rose: May I know who I am speaking with?
Visitor: Sure. [email protected]
Visitor: My name is **********
Rose: Thank you, ********. I will forward this transcript immediately and request that you are contacted as soon as possible.
Visitor: Thank you for your help today
System: The Visitor has left the conversation.
Rose: You are welcome and have a nice day.


Search Engine: YAHOO
Keywords: dwi first offense
Current Page: http://www.***********-***-defense.com/

System: The Visitor has joined the conversation.
System: THE VISITOR IS USING A MOBILE DEVICE.
May: Hi, I am May. How may I assist you?
Visitor: A friend of mine is a first time dwi offender. What should he do. Blood was drawn and his level was 0.15
May: Would you mind sharing some brief details about the situation?
Visitor: Ok such as what
May: Could you tell me where this situation took place; city and state?
Visitor: Apartment parking lot
Visitor: Car accident
May: May I ask in where the situation happened, city and state?
Visitor: Houston, Tx
May: We may be able to help you. It appears you are typing on a phone or tablet. If it is more convenient for you, I could forward your contact information and have someone contact you as soon as possible.
May: What would be the best number for us to call?
Visitor: His name is ******, cell number is xxx xxx xxxx
May: May I also have your contact number?
System: The Visitor has been disconnected for 01 minute 00 seconds. The conversation will automatically end in 03 minutes 59 seconds.
May: Since you have not replied for a long time I am closing this chat session. I will forward this transcript immediately and request you are contacted as soon as possible.
May: Thank you and have a great day.

Ready to get started with Ngage Live Chat? Contact us today at 877-912-8668 to talk to a representative.