Ngage Live and Apex Chat Comparison
Quality leads, unparalleled service: Grow a bigger business using Ngage Live Chat
| Ngage Live Chat | Apex Chat | |
| Increase in leads when added to website* | 98% | 40% |
| Lawyers.com integration | ∨ | – |
| Avvo.com Integration | ∨ | – |
| Automated email/text to visitor | ∨ | – |
| Access to exclusive Ngage beta program features | ∨ | – |
| Free Leads Manager app | ∨ | – |
| Request no-fee link | ∨ | – |
| Private Eye | ∨ | – |
| Client Performance Report | ∨ | – |
| Case Sign-Up Via Live Chat | ∨ | – |
| Consumer Assistance | ∨ | – |
| Chat Tracking | ∨ | – |
| No Minimum Monthly Fee | ∨ | – |
| Request a Review | ∨ | – |
| Call transfer | ∨ | ∨ |
| Spanish Chat | ∨ | ∨ |
| 24/7 Operator Service | ∨ | ∨ |
| Text-to-chat | ∨ | ∨ |
| Exit pop up | ∨ | ∨ |
| Facebook / Social Media Integration | ∨ | ∨ |
| Google My Business | ∨ | ∨ |
| CRM Integration | ∨ | ∨ |
| “Intelligent Pacing” | ∨ | ∨ |
| Geo-Mapping | ∨ | ∨ |
| Customizable Chat Invitation | ∨ | ∨ |
| Google Analytics Integration | ∨ | ∨ |
Looking for a provider that gives you the flexibility to implement live chat in a way that fits your unique needs? Ngage Live Chat helps you connect with qualified prospects better than other chat providers, so you can spend more time doing what you do best.
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Higher Conversion Rates with Ngage Live Chat
Ngage makes your website dynamic and interactive, helping you maximize your web presence and double your conversion rate. We also offer deeper integrations that go beyond your website, empowering you to actively engage potential clients when they’re looking for you.
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Higher Quality Chat Tracking
With Ngage, we have a built in system for tracking your site visitors (like where they came from) and their chat vs qualified lead conversion. We don’t inflate the numbers with a new lead for a previous chatter, allowing for more accurate results and will ensure the individual is not being tracked as a separate conversation. We don’t expect you to rely on other tracking services to determine our impact on your business, but don’t worry, we offer more than 32 integrations and will work with you on setup to get the data you need for success.
One of the reasons clients love Ngage Live Chat is that we integrate the service with your profile on Lawyers.com as well as Avvo.com legal directories. More exposure and better access = additional lead opportunities.
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Free Leads Manager app lets you connect from anywhere
Never miss another lead with the free Leads Manager app for Ngage clients. Receive real-time notifications for new leads and reply to prospects using SMS/text, email or phone. Built-in templates expedite your responses, giving you more control over your intake process and allowing you to connect with the right clients and the right time.
*Based on the total leads generated by websites within 3 months of implementing live chat service.
