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Ngage Live and Apex Chat Comparison

Ngage Live and Apex Chat Comparison

Quality leads, unparalleled service: Grow a bigger business using Ngage Live Chat


Ngage Live Chat Apex Chat
Increase in leads when added to website* 98% 40% integration Integration
Automated email/text to visitor
Access to exclusive Ngage beta program features
Free Leads Manager app
Request no-fee link
Private Eye
Client Performance Report
Case Sign-Up Via Live Chat
Consumer Assistance
Chat Tracking
Request a Review
Call transfer
Spanish Chat
24/7 Operator Service
Facebook / Social Media Integration  
Google My Business  
CRM Integration  
“Intelligent Pacing”    
Customizable Chat Invitation
Google Analytics Integration  

Well respected group!

“Staff is knowledgeable and compassionate when dealing with potential clients. Seamlessly create that extension from the firm staff to the Ngage staff. Ngage representatives retrieve the needed information efficiently but also give the feel you are talking to a concerned human and not a scripted robot. Would recommend to any law firm.” — Daniel Murphy; TrustPilot Review on January 2019.

Looking for a provider that gives you the flexibility to implement live chat in a way that fits your unique needs? Ngage Live Chat helps you connect with qualified prospects better than other chat providers, so you can spend more time doing what you do best.

  • Higher Conversion Rates with Ngage Live Chat

Ngage makes your website dynamic and interactive, helping you maximize your web presence and double your conversion rate. We also offer deeper integrations that go beyond your website, empowering you to actively engage potential clients when they’re looking for you.

  • Higher Quality Chat Tracking

With Ngage, we have a built in system for tracking your site visitors (like where they came from) and their chat vs qualified lead conversion. We don’t inflate the numbers with a new lead for a previous chatter, allowing for more accurate results and will ensure the individual is not being tracked as a separate conversation. We don’t expect you to rely on other tracking services to determine our impact on your business, but don’t worry, we offer more than 32 integrations and will work with you on setup to get the data you need for success.

One of the reasons clients love Ngage Live Chat is that we integrate the service with your profile on as well as legal directories. More exposure and better access = additional lead opportunities.

  • Free Leads Manager app lets you connect from anywhere

Never miss another lead with the free Leads Manager app for Ngage clients. Receive real-time notifications for new leads and reply to prospects using SMS/text, email or phone. Built-in templates expedite your responses, giving you more control over your intake process and allowing you to connect with the right clients and the right time.

*Based on the total leads generated by websites within 3 months of implementing live chat service.
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