|Ngage Live Chat||Intaker Chat|
|Increase in leads when added to website*||98%||No advertised conversion
|Automated email/text to visitor||∨||v|
|Access to exclusive Ngage beta program features||∨||–|
|Free Leads Manager app||∨||–|
|Request no-fee link||∨||–|
|Detailed Client Performance Report||∨||–|
|Case Sign-Up Via Live Chat||∨||v|
|Request Review Feature||∨||–|
|24/7/365 Live Operator Service||∨||–|
|Facebook / Social Media Integration||∨||–|
|Google Business Profile||∨||∨|
|Customizable Chat Invitation||∨||∨|
|Google Analytics Integration||∨||∨|
Well respected group!
“Staff is knowledgeable and compassionate when dealing with potential clients. Seamlessly create that extension from the firm staff to the Ngage staff. Ngage representatives retrieve the needed information efficiently but also give the feel you are talking to a concerned human and not a scripted robot. Would recommend to any law firm.” — Daniel Murphy; TrustPilot Review on January 2019.
Looking for a provider that gives you the flexibility to implement live chat in a way that fits your unique needs? Ngage Live Chat helps you connect with qualified prospects better than other chat providers, so you can spend more time doing what you do best.
Ngage makes your website dynamic and interactive, helping you maximize your web presence and double your conversion rate. We also offer deeper integrations that go beyond your website, empowering you to actively engage potential clients when they’re looking for you.
With Ngage, we have a built in system for tracking your site visitors (like where they came from) and their chat vs qualified lead conversion. We don’t inflate the numbers with a new lead for a previous chatter, allowing for more accurate results and will ensure the individual is not being tracked as a separate conversation. We don’t expect you to rely on other tracking services to determine our impact on your business, but don’t worry, we offer more than 32 integrations and will work with you on setup to get the data you need for success.
One of the reasons clients love Ngage Live Chat is that we integrate the service with your profile on Lawyers.com as well as Avvo.com legal directories. More exposure and better access = additional lead opportunities.
Never miss another lead with the free Leads Manager app for Ngage clients. Receive real-time notifications for new leads and reply to prospects using SMS/text, email or phone. Built-in templates expedite your responses, giving you more control over your intake process and allowing you to connect with the right clients and the right time.
“86% of consumers prefer to interact with a human agent rather than a chatbot.” – Forbes
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